Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at vardaanpaithani@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question atvardaanpaithani@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at yashdivate123@gmail.com.
RETURNS & EXCHANGE
All our products are specially made with care.
We do not accept returns or exchanges after an order is placed.
If you receive a damaged or wrong product due to our mistake, we will replace it with a new product.
No cash or payment refunds will be provided.
Customized or altered products, including sarees with fall and pico work, cannot be returned or exchanged.
Sale products cannot be returned or exchanged.
TAXES & DUTIES
For international orders, customs duties and local taxes are not included in the product price.
Customers are responsible for paying any customs duties, import taxes, or other charges in their country.
ORDERS & CANCELLATIONS
You can request cancellation within 24 hours of placing your order.
To cancel your order, email us at:
If the order has not been packed or shipped, we will cancel it and refund the payment to the original payment method.
Once the order has been packed or shipped, it cannot be cancelled.
COLOURS
We try our best to show the product colours accurately.
However, colours may look slightly different depending on your mobile, computer, screen settings, and lighting.
The actual product colour may therefore be slightly different from the image shown on the website.
CONTACT US
If you have any questions or concerns, please contact us.
Email: vardaanpaithani@gmail.com
Customer Support: +91 8208005396
We are happy to help you.